How can we help you?
Find quick answers to your questions.
Account & Settings
How do I create an IRONPEAK account?
Visit fitnes.ro and click Start for free. You can sign up with email or via Google / Apple / Facebook. No credit card is required for the trial.
How do I delete my account?
Go to Settings → Account → Delete account. Confirmation is sent by email. Data is irreversibly deleted within 30 days in accordance with GDPR.
How do I change my password?
Go to Settings → Security → Change password. If you have forgotten your current password, use the Forgot password? link on the login page.
How do I enable two-factor authentication (2FA)?
Go to Settings → Security → Two-factor authentication. Scan the QR code with a TOTP app (Google Authenticator, Authy etc.) and enter the confirmation code.
Payments & Subscription
How long is the free trial period?
The trial period is 21 days and gives you full access to all Premium features. No credit card is required to start the trial.
How much does the Premium subscription cost?
The Premium subscription costs 49 RON/month (VAT included). You can cancel at any time, with no penalties.
How do I cancel my subscription?
Go to Settings → Subscription → Cancel subscription. Cancellation takes effect at the end of the current billing period. You can continue to use Premium features until expiry.
Can I get a fiscal invoice?
Yes. Invoices are generated automatically and sent by email after each payment. You can download them at any time from Settings → Subscription → Payment history.
Workouts
How do I log a workout?
From the main menu, tap Workouts and then New session. Choose an existing plan or create one quickly. At the end of the session, tap Finish to save.
What is the smart workout generator?
The AI generator creates a personalised workout plan based on your equipment, experience level, target muscle groups and goals set in your profile. Available with a Premium subscription.
Can I work out without an internet connection?
Yes. IRONPEAK works offline — workouts are saved locally and synced automatically when you reconnect. Make sure you have opened the app at least once with an active internet connection to download your plans.
How many exercises are in the library?
The library contains over 200 exercises with animations, detailed instructions and filtering by muscle group, equipment and difficulty level. New exercises are added regularly.
Nutrition
How do I add a food item to my diary?
Go to Nutrition → Diary and add a meal. You can search by name, scan a barcode or choose from an auto-generated meal plan.
Does barcode scanning work with Romanian products?
Yes. We use the Open Food Facts database which includes thousands of products available in Romania. If a product is not found, you can add it manually with the nutritional values from the packaging.
How do I generate a personalised meal plan?
Go to Nutrition → Meal plan → Generate. The system creates a weekly menu respecting the calories and macronutrients calculated from your profile. Feature available in Premium.
How is my calorie goal calculated?
Your TDEE (Total Daily Energy Expenditure) is calculated automatically from profile data: sex, age, height, weight and activity level. You can adjust it manually in Profile settings.
Privacy & Data
How do I export my personal data?
Go to Settings → Privacy → Request data export (DSAR). You will receive an email with a download link in JSON/CSV format within 72 hours.
What rights do I have under GDPR?
You have the right of access, rectification, erasure, portability, restriction and objection. These rights can be exercised from Settings → Privacy or by email at dpo@fitnes.ro.
Is my health data safe?
Health data (weight, measurements, diary) is considered sensitive data under Art. 9 GDPR and is processed exclusively on the basis of your explicit consent. Body photos are encrypted with AES-256.
What happens to my data if I delete my account?
When you delete your account, all personal data is marked for deletion and irreversibly removed within 30 days. Anonymised data (aggregate statistics) may be retained in accordance with the privacy policy.
Technical & Offline
How does offline mode work?
IRONPEAK is a progressive web app (PWA) with full offline functionality. Workouts, food diary entries and other actions are saved locally in the browser and synced automatically when the connection returns.
How do I install IRONPEAK on my phone?
On Android: open fitnes.ro in Chrome, menu, Add to home screen. On iPhone: open in Safari, Share button, Add to Home Screen. The app behaves like a native application.
What do I do if my data is not syncing?
Check your internet connection and reload the page. If the problem persists, go to Settings → Sync → Force sync. Local data is not deleted, so there is no risk of data loss.
Which browsers are supported?
IRONPEAK works on Chrome 90+, Firefox 90+, Safari 14+, Edge 90+. For advanced features (camera, push notifications, PWA installation) we recommend Chrome on Android or Safari on iOS.
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